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WOTC Transformed through Automation
product line:
Point-of-Hire Tax Credits (Work Opportunity Tax Credit)
client profile:
Convenience-store retailer with several thousand employees
Overview:
Client lacked an Applicant Tracking System therefore was only able to screen employees for WOTC using a telephone survey. Consequently, they missed nearly half of all new hires, which meant they were leaving a significant amount of tax credits on the table each year.
APPROACH:
Client implemented iCIMS' ATS solution and was able to leverage Walton's existing integration to automate WOTC screening shortly thereafter.
results:
Client has since screened 95% of all new hires for WOTC and increased annual WOTC results by 150%
VOE Automated & Streamlined
product line:
Verification of Employment + Income
client profile:
Medical Staffing firm with several thousand employees across the U.S.
Overview:
Client was completing very complex employment and income verification requests for its employees manually. This required a lot of time and internal resources, resulting in delays and potential inaccuracies.
APPROACH:
Client implemented Walton's VeriSafeJobs VOE solution to automate and streamline its verifications, leveraging the existing payroll file used for tax credits.
results:
Automating VOE eliminated all manual VOE completions and saved their HR/Payroll team over $100K in hidden costs.
Effective UI Tax Rate Reduction
product line:
State Unemployment Insurance (UI) Tax Planning
client profile:
Lodging + Entertainment enterprise with over 10,000 employees nationwide
Overview:
Client's unemployment insurance tax rate in the state of Delaware increased significantly due to imposed penalties for late filings and appeals deadline had elapsed.
APPROACH:
Walton's team worked with the client and escalated the matter with the state, presenting a compelling argument and documentation that proved penalties were assessed in error.
results:
The state of Delaware acknowledged their assessment was inaccurate based on the information presented by Walton. The client's UI Tax rate was therefore reduced and the state issued a refund of $1.2M for the retroactive overpayment.